The Orion

University Police investigating Esken Hall “hackings”

Angelina Mendez, Staff Writer

March 17, 2020

Students residing in Esken Hall made reports to University Housing that they were receiving strange phone calls and messages and their phones were being “hacked.” There have been 10 confirmed reports made by students regarding their cell phones being “hacked” as of Feb. 23. Once UH was made awar...

32,000 devices needed Eduroam update

Photo credit: Sean Martens

Daniel Wright

April 22, 2017

Chico State’s Wi-Fi, Eduroam, recently underwent a required system update for its registered devices. Eduroam has approximately 32,000 unique devices currently registered with the system. This does not perfectly reflect the number of users, since a single user might have multiple devices registered. Chico...

Eduroam requires an update to access wifi

April 11 is the deadline to update wireless devices. Photo credit: Sean Martens

Jacqueline Morales

March 29, 2017

Chico State students, faculty and staff are required to update Eduroam on their wireless devices.The IT Support Services sent out an email regarding the required configuration to avoid interrupted wireless access. The deadline to make the update is April 11. Once the deadline has passed, devices that ...

Eduroam: A minor inconvenience for a safer network

Photo credit: Dongyoung Won

Carson Predovich

August 28, 2016

If you ask any Chico State student about the school Wi-Fi, chances are their response will be somewhere along the lines of “I hate it.” Most people complain that it is too hard to connect to and that it was better before when you could just connect to it the same way you would to your home Wi-Fi....

Antivirus software key to on-campus Internet connection

Chico State sophomore Michael Chalmers is frustrated due to connectivity issues with Eduroam on campus. Photo credit: Sam Barker

Elizabeth Castillo

October 5, 2015

While some students believe that technical difficulties with Internet on campus are caused by Eduroam, the most common problem is due to another program known as ClearPass OnGuard. “All the problems people are having is with ClearPass,” said Scott Kodai, IT Support Services manager. “Our...

Eduroam: a tale of weary students and sub-par tech support

September 22, 2015

Never did the days of door-to-door Encyclopedia salesmen and signing up for a library card seem more efficient than campus-wide wireless Internet when it came to student success. But alas, here we are. Since the launch of Eduroam last semester, students have been lined up outside of IT Support Ser...

Xfinity internet leaves students without Wi-Fi

Vianey Hernandez, junior public relations major, contacted Comcast's customer service but is still dissatisfied with her Internet. Photo credit: Elizabeth Castillo

Elizabeth Castillo

September 21, 2015

As the semester begins, some students are finding extra complications when attempting their homework— a Wi-Fi internet disconnection caused by Comcast’s Xfinity Internet. “The [Xfinity] internet is very slow,” said Vianey Hernandez, junior public relations major. “It goes in and out. I w...

Eduroam crashes and burns

Illustration by Miles Huffman

Megan Mann

February 25, 2015

The school's new WiFi server, Eduroam, is more annoying than internet trolls. I've been trying since school started to get Eduroam downloaded on my phone so that I won't piss off my parents by using up all our shared data but it's been fighting me the whole way. I'll finally get the software do...

Chico State implements new wireless Internet service

First-year student Courtney Isles hangs out on campus while using the new wireless Internet service. Photo credit: Zach Aucella

Jenice Tupolo

January 26, 2015

Anyone connecting to the Chico State Wi-Fi has been introduced and prompted to join eduroam. Eduroam, short for education roaming, is the new server the campus has implemented for its wireless connection. The most important change for students, faculty and staff using the university Wi-Fi is the in...

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